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Return Policy/ Exchange Policy

We have a 7 Day Exchange for all garments. Exchanges will be accepted only in the case of manufacturing defect or dispatch of incorrect item. The product should then be couriered back to The Co Company within 7 days of receipt of the same. Your garment must be in its original unused condition to be exchanged. The garment should also be sent back in the original packaging with the bills and tags intact.



How to return an item

  1. Your exchange request should be sent by email to we@thecocompany.in within 24 hours of receipt of the package along with product picture and soft copy of the invoice
  2. We will acknowledge your return
  3. Your item to be returned must reach us in its original unused condition within 7 days of receipt of your shipment

 

Courier your returned item to:

    The Co Company
    357, Powai Plaza,
    JVLR, Hiranandani Gardens,
    Powai, Mumbai - 400076
    Customer response: +91 9920477642

    We provide you with a credit coupon of the same worth as that of exchange. The coupon could be used for any future purchases. The coupon cannot be used for any one order only.



    Please note

    1. The Co Company does not allow order refunds. The customer is eligible to exchange the product as per our exchange policy.
    2. The buyer will be responsible for any applicable customs and duties for both the returned shipment and the items we ship in exchange.